Policy

Check-out

We do not provide refunds for services that have already been completed.

If you are not satisfied with your service, please inform us within 5 days and present your receipt so we can address your concern promptly.

Any questions or suggestions, please text us: 978-631-6456

Gift Certificates are non-returnable and non-refundable.

We are not responsible for lost, stolen, or destroyed Gift Certificates.

*If you are feeling unwell (fever, cold, flu, or infection), we kindly ask that you reschedule your appointment.

Services may be refused if open wounds, fungus, or infections are present — for your safety and that of others.

Please inform us of any skin sensitivities, allergies, or medical conditions before starting a service.

**We reserve the right to refuse service to anyone who:

Please help us maintain a relaxing and enjoyable atmosphere for everyone

Thank you very much for your understanding and cooperation!